Understanding Your Privacy

Transparency

We strive to explain our information practices in plain language. You can reach us at [email protected]

Using your information

We use information to provide our services, improve platform performance and fulfil applicable legal, compliance and regulatory duties.

Your privacy rights

You may contact us at any time to request a review, correction or deletion of your personal information.

Information security

We maintain security controls designed to protect your information, but no method of storage or transmission is completely risk-free.

1. Information collected

We may collect technical and usage information, such as your IP address, device details, browser type and information you choose to provide.

2. Legal basis for processing

We handle information when you consent, when processing serves our legitimate interests, or when applicable law obliges us to do so.

3. Information disclosures

When necessary, we may provide information to service partners, suppliers or government and regulatory bodies.

4. Cookies and similar tools

Cookies help operate the platform and measure usage. You may disable them using your browser or device controls.

5. Data retention

We retain information for as long as needed for the purpose collected or for the period required by applicable rules.

6. International transfers

Information may be transferred outside Canada or across other borders where appropriate legal safeguards and security measures are available.

7. External website links

External websites are outside our control, and we are not responsible for their privacy policies or practices.

8. Updates to this policy

This policy may be updated periodically to reflect changes in our practices or obligations.

Managing your privacy

Subject to applicable law, you may request access to, correction or deletion of your information, restriction of processing, a copy of your data, withdrawal of consent or the submission of a complaint.